Wright & McGill Sabalos Spinning Reel

I purchased this reel a couple years ago now and it has been great! The reel is smooth and has handled everything from backwater fishing for redfish, trout, to offshore catching big cobia and grouper. I have had the best time with this reel - this was my first reel I ever bought. Last summer while fishing in Tampa I lost a small part on it that had rendered it basically useless. Today, while I am getting ready for summer fishing, I thought I'd call Wright and McGill (which is actually Eagle Claw) and see if I could get the part. I called there customer service line (720) 941-8700, and listened to the menu - I wasn't sure which option for my question so I presed zero. An operator answered in less than 5 second. She listened to what I was trying to do and transferred me. Again, someone answered the phone in under 5 seconds! It was the warranty center. I told the guy the part I needed and even gave a color description and he said "Yes, that the part". Then he asked for my name and address and the told me he'd send it out to me in a couple of days!!! He did not ask for money for shipping or anything, just I'll have it to you before the end of the week! AMAZING CUSTOMER SERVICE!!! and a great reel! I also have the flats blue rod by Wright and McGill and it is also a great rod. I am still blown away by how simple my experience was in getting the part I needed. I AM A CUSTOMER FOR LIFE!!! AMAZING!

Surprised by how sturdy and well built this is. Let's face it, most the reels made now a days are out of China and made of all the same crap components. So somehow, this one is an exception and well worth every penny. I have used it a few times now, and it performs better than my higher end reels.So an update as one reel broke.. the spool somehow stopped working properly. I had the reel replaced by Amazon. I have used the new reel at least 3 dozen times now and I plan on buying the larger models to replace my other reels. This reel is fabulous, smooth, casts easy and feels like I can bring in a whale.

I really like the reel but it only lasted me 1 season before it started falling apart , it hauled in some really nice fish but I think a couple 25 pound striped bass did it in,this reel would probably be a great reel for someone that goes fishing 20 times a year I went over 100 times this year and it just didn't hold up,on the other hand the flats blue 7' 9" rod I have nothing but good things to say about

Good product. Works great and looks good on my Ugly Stick. Delivered as promised.

One of the best reels I have owned. They hold up well, the drag system works as should. I have caught some huge snook 40” plus on the 3000. Caught a 10’ Sawfish on a 5000. I own 7 of them..

I realy like this reel! I hate the fact that I can’t get parts. Guess I’ll have to look for a new favorite reel!

Used nothing but shimano all my life,on a budget gave this reel a try,enjoy using it,good drag,smooth its hard to compare anything to shimano reels(i apologize to you diehards),give it a try not bad!

Great on Wright and McGill inshore rod